As a service business we recognise that our people are our greatest asset, so we only recruit the best of the best. It is also why we look after our team and give them the opportunities to develop and grow their careers.

Here are some of the benefits of working for GCL Direct:

  • You will get the opportunity to work with some of the biggest names in the technology, logistics and professional services sectors. We work as a trusted extension to our clients’ teams and forge relationships that last entire careers.
  • GCL Direct doesn’t constrain their agents with scripts. How you deliver core campaign messages is up to you.
  • We are a truly international community with British, French, German, Swedish, Italian, Portuguese and Spanish team members.
  • We believe our staff are our greatest asset and as such they are given the opportunity to grow and progress including being able to complete an NVQ in their area of competence delivered by our learning & development manager in-house.
  • We pride ourselves on the longevity of our telemarketing agents who on average stay with us for at least 3-4 years. We must be doing something right!
Employee Case Studies